Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required.
Incident Start Time: 07/09/2026 09:52 BST
Incident Resolution Time: 08/09/2026 14:10 BST
Posted Sep 10, 2026 - 16:31 BST
Update
We're continuing to experience a service disruption that may be preventing you from using our service. We're sorry for the impact this may be having on your business. We're working hard to restore service.
Incident Start Time: 08/09/2026 09:52 BST
Next Update: 10/09/2026 15:00 BST
Posted Sep 10, 2026 - 12:05 BST
Investigating
We are currently experiencing a service disruption that is affecting a component used within this product. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
Posted Sep 08, 2026 - 10:07 BST
This incident affected: Data Verification (Data Verification - Germany: Dual match without Schufa, Data Verification - Germany: Single match without Schufa).