GBG Go

Below you'll find status information for GBG Go.

"Notification of Planned GBG Go Maintenance - Multiple Services"

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 09, 2026 - 21:00 BST

Scheduled - Dear Customer,

This notification is to inform you of planned maintenance work being carried our by our supplier.

Maintenance Start : 09/08/2026 21:00 BST
Maintenance End : 10/08/2026 00:00 BST

During the dates/times specified, the service will be unavailable and failures will occure for the below item checks.

Any questions, please contact GBG Customer Support.
Aug 9, 2026 21:00 - Aug 10, 2026 00:00 BST

About This Site

Welcome to the statuspage for GBG Go. The all-in-one identity platform for growth with access 80+ identity, fraud and risk modules on one global platform built by the experts. Go to market worldwide with adaptive customer journeys, navigate compliance and protect against fraud – now and in the future.

Go API Operational

Go Investigation Portal Operational

Go Journey Designer Operational

Age Verification Operational

Age Verification - US: Source 1 (including DOB) Operational

Age Verification - US: Source 1 (including DOB and SSN) Operational

Age Verification - US: Source 2 (including DOB) Operational

Age Verification - US: Source 2 (including DOB and SSN) Operational

Biometrics Operational

Biometrics - Facematch Verification Operational

Biometrics - Liveness Verification Operational

Biometrics - NFC Passive Authentication v2 Operational

Biometrics - Passive Liveness with Injection Attack Detection Operational

Business Insights Operational

Business Insights - USA KYB Classification Operational

Business Insights - USA KYB Registry 1 Operational

Business Insights - USA KYB Registry 2 Operational

Business Insights - USA KYB Score Operational

Business Insights - USA KYB Taxpayer Operational

CRA Combined Decision Operational

CRA Combined Decision - UK Combined Decision Operational

Data Verification Under Maintenance

Data Verification - Argentina: Citizen source Operational

Data Verification - Argentina: Single source Operational

Data Verification - Argentina: Single match Operational

Data Verification - Australia: Citizen source Operational

Data Verification - Australia: Dual match additional sources (including govID) Operational

Data Verification - Australia: Dual match all sources (including govID) Operational

Data Verification - Australia: Dual match all sources KYC Operational

Data Verification - Australia: Dual match gov ID source Operational

Data Verification - Australia: Dual match standard sources (AML) Operational

Data Verification - Australia: Dual match standard sources (non-AML) Operational

Data Verification - Australia: Dual match standard sources (with additional sources) (AML) Operational

Data Verification - Australia: Dual match standard sources (with additional sources) (non-AML) Operational

Data Verification - Australia: Dual match standard source and Gov ID (AML) Operational

Data Verification - Australia: Dual match standard source and Gov ID (non-AML) Operational

Data Verification - Australia: Dual match standard source and Gov ID (with additional source) (AML) Operational

Data Verification - Australia: Dual match standard source and Gov ID (with additional source) (non-AML) Operational

Data Verification - Australia: Dual source match - AML Operational

Data Verification - Australia: Single match gov ID source Operational

Data Verification - Australia: Single match standard sources (AML) Operational

Data Verification - Australia: Single match standard sources (non-AML) Operational

Data Verification - Australia: Single match all sources with additional sources (including govID) Operational

Data Verification - Australia: Single match standard sources (with additional sources) (AML) Operational

Data Verification - Australia: Single match standard sources (with additional sources) (non-AML) Operational

Data Verification - Austria: Citizen source Operational

Data Verification - Austria: Dual source Operational

Data Verification - Austria: Single source Operational

Data Verification - Belgium: Citizen source Operational

Data Verification - Belgium: Dual source Operational

Data Verification - Belgium: Single source Operational

Data Verification - Brazil: Citizen source Operational

Data Verification - Brazil: Dual Source Operational

Data Verification - Brazil: Single Source Operational

Data Verification - Brazil: Dual match with CPF Operational

Data Verification - Brazil: Dual match without CPF Operational

Data Verification - Brazil: Single match with CPF Operational

Data Verification - Brazil: Single match without CPF Operational

Data Verification - Bulgaria: Citizen source Operational

Data Verification - Canada: Citizen source Operational

Data Verification - Canada: Credit Bureau - FINTRAC 2 Operational

Data Verification - Canada: Credit Bureau - FINTRAC 1 Operational

Data Verification - Canada: Credit Bureau - non FINTRAC 1 Operational

Data Verification - Canada: Credit Bureau - non FINTRAC 2 Operational

Data Verification - Canada: Non-Fintrac Operational

Data Verification - Chile: Dual match Operational

Data Verification - Chile: Single match Operational

Data Verification - Colombia: Citizen source Operational

Data Verification - Colombia: Dual match Operational

Data Verification - Colombia: Single match Operational

Data Verification - Czechia: Single source Operational

Data Verification - Denmark: Citizen source Operational

Data Verification - Denmark: Dual Match Operational

Data Verification - Denmark: Single Match Operational

Data Verification - Finland: Citizen source Operational

Data Verification - Finland: Dual Source Operational

Data Verification - Finland: Single source Operational

Data Verification - France: Citizen source Operational

Data Verification - France: Dual match Operational

Data Verification - France: Single match Operational

Data Verification - Germany: Citizen source Operational

Data Verification - Germany: Dual match without Schufa Operational

Data Verification - Germany: Single match without Schufa Operational

Data Verification - Ghana: Single source Operational

Data Verification - Hungary: Citizen source Operational

Data Verification - Indonesia: Citizen source Operational

Data Verification - Indonesia: Single source Operational

Data Verification - Ireland: Citizen source Operational

Data Verification - Ireland: Single source Operational

Data Verification - Italy: Citizen source Operational

Data Verification - Italy: Dual match- no Codice Fiscale Operational

Data Verification - Italy: Dual match - with Codice Fiscale Operational

Data Verification - Italy: Single match - no Codice Fiscale Operational

Data Verification - Italy: Single match - with Codice Fiscale Operational

Data Verification - Kenya: Single source Operational

Data Verification - Lithuania: Citizen source Operational

Data Verification - Luxembourg: Citizen source Operational

Data Verification - Netherlands: Citizen source Operational

Data Verification - Netherlands: Single Match Operational

Data Verification - Netherlands: Single Match Consumer Operational

Data Verification - New Zealand: Citizen source Operational

Data Verification - New Zealand: Dual match gov ID sources Operational

Data Verification - New Zealand: Dual match standard sources Operational

Data Verification - New Zealand: Dual match standard sources with gov ID sources Operational

Data Verification - New Zealand: Single match all sources (including govID) Operational

Data Verification - New Zealand: Single match gov ID source Operational

Data Verification - New Zealand: Single match standard sources Operational

Data Verification - New Zealand: Single match standard sources (with additional sources) Operational

Data Verification - Nigeria: Single Source Operational

Data Verification - Norway: Citizen source Operational

Data Verification - Malaysia: Citizen source Operational

Data Verification - Mexico: Citizen source Operational

Data Verification - Mexico: Dual match Operational

Data Verification - Mexico: Single match Operational

Data Verification - Peru: Single match Operational

Data Verification - Philippines: Citizen source Operational

Data Verification - Philippines: Dual source Operational

Data Verification - Philippines: Single source Operational

Data Verification - Poland: Citizen source Operational

Data Verification - Poland: Dual Match Operational

Data Verification - Poland: Single Match Operational

Data Verification - Poland: Single Match Population Operational

Data Verification - Portugal: Citizen source Operational

Data Verification - Portugal: Dual source Operational

Data Verification - Portugal: Single source Operational

Data Verification - Romania: Citizen source Operational

Data Verification - Singapore: Citizen source Operational

Data Verification - Slovakia: Single source Operational

Data Verification - South Africa: Citizen source Operational

Data Verification - South Africa: Dual match Operational

Data Verification - South Africa: Single match Operational

Data Verification - Spain: Citizen source Operational

Data Verification - Spain: Dual match Operational

Data Verification - Spain: Single match Operational

Data Verification - Sweden: Citizen source Operational

Data Verification - Sweden: Single Match Personal ID Operational

Data Verification - Sweden: Single Match Population Operational

Data Verification - Switzerland: Citizen source Operational

Data Verification - Switzerland: Dual source Operational

Data Verification - Switzerland: Single source Operational

Data Verification - Taiwan: Citizen source Operational

Data Verification - Thailand: Citizen source Operational

Data Verification - Turkey: Single Source Operational

Data Verification - UAE: Single Source Operational

Data Verification - UK: Citizen source Operational

Data Verification - UK: Credit Bureau 1 Operational

Data Verification - UK: Credit Bureau 2 Operational

Data Verification - UK: Credit Bureau 3 Operational

Data Verification - UK: Dual match all sources Under Maintenance

Data Verification - UK: Dual match super bureau Operational

Data Verification - UK: Edited and Historical Electoral Roll Operational

Data Verification - UK: National ID Register Operational

Data Verification - UK: Single match all sources Under Maintenance

Data Verification - UK: Single match super bureau Operational

Data Verification - US: Credit Bureau Operational

Data Verification - US: Source 1 Operational

Data Verification - US: Source 1 (including DOB) Operational

Data Verification - US: Source 1 (including DOB and SSN) Operational

Data Verification - US: Source 1 (including SSN) Operational

Data Verification - US: Source 2 Operational

Data Verification - US: Source 2 (including DOB) Operational

Data Verification - US: Source 2 (including DOB and SSN) Operational

Data Verification - US: Source 2 (including SSN) Operational

Data Verification - USA: Citizen source Operational

Data Verification - Vietnam: Dual source Operational

Data Verification - Vietnam: Single source Operational

Data Verification (Dual Match) - Canada: Fintrac - dual bureau Operational

Data Verification (Dual Match) - Canada: Fintrac - single bureau 1 Operational

Data Verification (Dual Match) - Canada: Fintrac - single bureau 2 Operational

Data Verification - Italy: Dual source Operational

Data Verification - Italy: Single source Operational

Data Verification (Gov ID Only) Operational

Data Verification (Gov ID Only) - Australia: Birth Certificate Operational

Data Verification (Gov ID Only) - Australia: Centrelink Operational

Data Verification (Gov ID Only) - Australia: Change of Name Operational

Data Verification (Gov ID Only) - Australia: Driver's licence Operational

Data Verification (Gov ID Only) - Australia: Electoral Roll Operational

Data Verification (Gov ID Only) - Australia: Marriage Certificate Operational

Data Verification (Gov ID Only) - Australia: Medicare Operational

Data Verification (Gov ID Only) - Australia: Passport Operational

Data Verification (Gov ID Only) - Australia: Visa Operational

Data Verification (Gov Only Sources) - Data Verification (Gov Only Sources) Operational

Data Verification (Gov ID Only) - New Zealand: Birth Certificate Operational

Data Verification (Gov ID Only) - New Zealand: Citizenship Certificate Operational

Data Verification (Gov ID Only) - New Zealand: Driver's Licence Operational

Data Verification (Gov ID Only) - New Zealand: Passport Operational

DigitalID Operational

DigitalID - Australia - ConnectID Operational

DigitalID - BankID Sweden Operational

DigitalID - Benelux - Itsme Operational

DigitalID - CA DMV Wallet Operational

DigitalID - Czech Rep - MojeID Czech Operational

DigitalID - Denmark - MitID Operational

DigitalID - Finland - FTN Operational

DigitalID - France - France Identité (Sandbox only) Operational

DigitalID - Germany - Verimi Operational

DigitalID - Italy - SPID (level 2) Operational

DigitalID - LA Wallet Operational

DigitalID - Netherlands - iDIN Operational

DigitalID - Norway - BankID Norway Operational

DigitalID - Singapore - Singpass Operational

DigitalID - Sweden - Freja eID Operational

DigitalID - UAE - UAEPass Operational

DigitalID - UK - eVisa Operational

DigitalID - UK - OneID Operational

DigitalID - UK/Netherlands - Digidentity Operational

Document Operational

Document - Document Attachments Operational

Document - Document Authentication Operational

Document - Document Classification Operational

Document - Document Data Extraction Operational

Document - Document Liveness Operational

Email Insights Operational

Email Insights - Global email validation and fraud insights Operational

Financial Vulnerability Under Maintenance

Financial Vulnerability - UK Financial Vulnerability Under Maintenance

GBG Trust Operational

GBG Trust - Alerts Operational

GBG UK Fraud Operational

GBG UK Fraud - UK Fraud Insights Operational

Name Match Operational

PEPs and Sanctions Screening Operational

PEPs and Sanctions Screening - PEPs and Sanctions Standard Operational

PEPs and Sanctions Screening - PEPs and Sanctions Standard OGM Push Operational

PEPs and Sanctions Screening - PEPs and Sanctions Standard with Adverse Media Operational

PEPs and Sanctions Screening - UK Instance with AdverseMedia and OGM Operational

PEPs and Sanctions Screening - UK Instance Operational

PEPs and Sanctions Screening - UK Instance with OGM Operational

PEPs and Sanctions Screening - US instance (Name and DOB) Operational

PEPs and Sanctions Screening - US instance (Name only) Operational

Phone Insights Operational

Phone Insights - Canada Mobile Fraud Verification Operational

Phone Insights - Canada Mobile Identity Verification Operational

Phone Insights - France Mobile Fraud Verification Operational

Phone Insights - France Mobile Identity Verification Operational

Phone Insights - Germany Mobile Fraud Verification Operational

Phone Insights - Germany Mobile Identity Verification Operational

Phone Insights - Spain Mobile Fraud Verification Operational

Phone Insights - Spain Mobile Identity Verification Operational

Phone Insights - UK Mobile Fraud Verification Operational

Phone Insights - UK Mobile Identity Verification Operational

Phone Insights - UK Phone Insights Operational

Phone Insights - US Mobile Insights Operational

Phone Insights - US Phone Verification Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

"Notification of Planned GBG Go Maintenance - Multiple Services" Aug `16`, `2026` `00:00`-`04:00` BST

Dear Customer,

This notification is to inform you of planned maintenance work being carried our by our supplier.

Maintenance Start : 16/08/2026 00:00 BST
Maintenance End : 16/08/2026 04:00 BST

During the dates/times specified, the service will be unavailable and failures will occure for the below item checks.

Any questions, please contact GBG Customer Support.
Posted on Aug 07, 2026 - 08:36 BST

Past Incidents

Aug `9`, `2026`

Unresolved incident: "Notification of Planned GBG Go Maintenance - Multiple Services".

Aug `8`, `2026`

No incidents reported.

Aug `7`, `2026`

No incidents reported.

Aug `6`, `2026`

No incidents reported.

Aug `5`, `2026`

No incidents reported.

Aug `4`, `2026`

"Notification of Planned GreenID Maintenance - Data Verification - Australia: Single match standard sources (with additional sources) (AML)"

Completed - The scheduled maintenance has been completed.
Aug 4, 21:03 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 15:01 BST

Scheduled - Dear Customer,

This notification is to inform you of planned maintenance work being carried our by our supplier.

Maintenance Start : 05/08/2026 00:00 AEST
Maintenance End : 05/08/2026 06:00 AEST

During the dates/times specified, the service will be unavailable and failures will occure for the below item checks.

Any questions, please contact GBG Customer Support.
Aug 3, 02:19 BST

"Notification of Planned GreenID Maintenance - Data Verification - Australia: Dual match standard sources (non-AML)"

Completed - The scheduled maintenance has been completed.
Aug 4, 21:02 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 15:03 BST

"Notification of Planned GreenID Maintenance - Data Verification - Australia: Single match standard sources (with additional sources) (non-AML)"

Completed - The scheduled maintenance has been completed.
Aug 4, 21:02 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 15:02 BST

"Notification of Planned GreenID Maintenance - Data Verification - Australia: Dual match additional sources (including govID)"

Completed - The scheduled maintenance has been completed.
Aug 4, 21:01 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 15:02 BST

"Notification of Planned GreenID Maintenance - Data Verification - Australia: Dual match all sources (including govID)"

Completed - The scheduled maintenance has been completed.
Aug 4, 21:01 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 15:01 BST

"Notification of Planned GreenID Maintenance - Data Verification - Australia: Single match standard sources (non-AML)"

Completed - The scheduled maintenance has been completed.
Aug 4, 21:01 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 15:00 BST

"Notification of Planned GreenID Maintenance - Data Verification - Australia: Dual match standard sources (AML)"

Completed - The scheduled maintenance has been completed.
Aug 4, 21:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 15:01 BST

"Notification of Planned GreenID Maintenance - Data Verification - Australia: Single match standard sources (AML)"

Completed - The scheduled maintenance has been completed.
Aug 4, 21:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 15:01 BST

Aug `3`, `2026`

No incidents reported.

Aug `2`, `2026`

No incidents reported.

Aug `1`, `2026`

"Notification of Planned GBG Go Maintenance - Data Verification - UK: Credit Bureau 1"

Completed - The scheduled maintenance has been completed.
Aug 1, 08:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 1, 07:00 BST

Scheduled - Dear Customer,

This notification is to inform you of planned mainenance work being carried our by our supplier.

Maintenance Start : 01/08/2026 01:00 CDT
Maintenance End : 01/08/2026 02:00 CDT

During the dates/times specified, the service will be unavailable and failures will occure for the below item checks.

Any questions, please contact GBG Customer Support.
Jul 15, 11:28 BST

Jul `31`, `2026`

No incidents reported.

Jul `30`, `2026`

No incidents reported.

Jul `29`, `2026`

No incidents reported.

Jul `28`, `2026`

"Notification of Planned GBG Go Maintenance - Data Verification - UK: Credit Bureau 1"

Completed - The scheduled maintenance has been completed.
Jul 28, 23:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 22:00 BST

Scheduled - Dear Customer,

This notification is to inform you of planned mainenance work being carried our by our supplier.

Maintenance Start : 29/07/2026 10:00 NZDT
Maintenance End : 29/07/2026 11:00 NZDT

During the dates/times specified, the service will be unavailable and failures will occure for the below item checks.

Any questions, please contact GBG Customer Support.
Jul 15, 11:11 BST

Jul `27`, `2026`

No incidents reported.

Jul `26`, `2026`

No incidents reported.

GBG Go

About This Site

Scheduled Maintenance

"Notification of Planned GBG Go Maintenance - Multiple Services" Aug 16, 2026 00:00-04:00 BST

Past Incidents

Aug 9, 2026

Aug 8, 2026

Aug 7, 2026

Aug 6, 2026

Aug 5, 2026

Aug 4, 2026

Aug 3, 2026

Aug 2, 2026

Aug 1, 2026

Jul 31, 2026

Jul 30, 2026

Jul 29, 2026

Jul 28, 2026

Jul 27, 2026

Jul 26, 2026

"Notification of Planned GBG Go Maintenance - Multiple Services" Aug `16`, `2026` `00:00`-`04:00` BST

Aug `9`, `2026`

Aug `8`, `2026`

Aug `7`, `2026`

Aug `6`, `2026`

Aug `5`, `2026`

Aug `4`, `2026`

Aug `3`, `2026`

Aug `2`, `2026`

Aug `1`, `2026`

Jul `31`, `2026`

Jul `30`, `2026`

Jul `29`, `2026`

Jul `28`, `2026`

Jul `27`, `2026`

Jul `26`, `2026`